All return shipping fees are paid by the buyer unless the item was damaged in shipping or if the Welding Equipments have made a mistake.
Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Restock fees may apply and will be paid by the purchaser if the product manufacturer requires it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable).
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
[email protected]. Replacement items should be sent to 149 4th Street SW, Mason City, Iowa 50401.
Warranty:
Welding Equipments can help with any warranty returns that are applicable. If the buyer uses Welding Equipments to pursue warranty replacement or refund, it will be the buyer’s responsibility to pay for all shipping costs.
The buyer may also pursue a warranty through their local welding supply dealer.
Shipping:
To return your product, Contact us for more details
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your return.
